Privacy Policy
We value your privacy at SignalKernelClear
Information We Collect
When you reach out to us for corporate floral arrangements or gift services, we gather data you voluntarily share. This includes your name, business name, email address, phone number, delivery addresses, and any unique specifications for your floral needs. We also obtain payment details when you place orders, though this is securely processed by our payment partners.
For our corporate clients, we may collect additional business details such as company registration information, preferred delivery timelines, and budget requirements. This helps us deliver a service that is tailored to your business needs.
Our website automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate our site. We use this information to enhance site performance and understand how clients discover our services.
How We Use Your Information
We primarily use your personal data to fulfill flower orders and deliver exceptional customer service. This includes processing orders, coordinating deliveries, crafting custom arrangements based on your requirements, and communicating about your service needs.
We also utilize information to improve our services and the overall website experience. This helps us identify which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.
Information Sharing and Disclosure
SignalKernelClear respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.
We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.
We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We treat the protection of your personal data with utmost seriousness and deploy suitable technical and organizational safeguards to guard it. This encompasses safe data storage, encrypted communications, and restricted access to personal information within our company.
Secure Storage
Your personal data is kept in secure systems that have access controls and ongoing security monitoring.
Encryption
Confidential data transfers are encrypted to shield information as it moves between your browser and our services.
Limited Access
Only authorized staff who require the data to deliver services can access customer information.
Although we employ robust security practices, no method of internet transmission is completely secure. We continually update our security practices to defend against evolving threats.
Your Privacy Rights
You hold important rights concerning your personal data. Under applicable laws, you may access, amend, erase, or limit how your data is used.
To exercise these rights, contact us with the details provided at the policy's end. We will reply within a reasonable timeframe as mandated by law.
Data Retention
We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations vary by data type and purpose.
Typical Retention Periods:
- Customer contact and order data: three years after the last service interaction
- Payment transaction records: seven years to satisfy tax and accounting requirements
- Website analytics data: twenty-six months for service improvement analysis
- Marketing communication preferences: Until you unsubscribe or two years of inactivity
Cookies and Website Tracking
Our site utilizes cookies and similar technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies enable us to remember your preferences and evaluate site performance.
You can adjust cookie preferences through your browser settings. However, turning off certain cookies may affect how the site functions. For detailed information about our cookie practices, please review our Cookie Policy.
Third-Party Links
Our site may include links to external websites or services. This privacy policy covers only SignalKernelClear and our website. We are not responsible for the privacy practices of third-party sites.
We encourage you to review the privacy policies of any third-party websites you visit via links on our site.
Policy Updates
We might revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will adjust the "Last Updated" date shown at the top of this policy.
We encourage you to check this policy from time to time to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we manage your information, please reach out to us.
Contact Us About Privacy
SignalKernelClear Privacy Team
Floral Street, London
London, United Kingdom WC2N 5DU
Email: [email protected]
Phone: +44 20 7946 0123
For privacy-related inquiries, please put "Privacy Request" in the subject line and share as much detail as you can about your request. We strive to reply to all privacy requests within seven business days.